By Stacy Jacobsonsjacobson@abcnews4.com
CHARLESTON, S.C. (WCIV) -- The Benefit Bank of South Carolina has been busier than usual over the last few weeks, according to Kristine Henry.
"There's a lot of confusion when you have any change or any new processes in place. People want to know how does it affect me and my family," Henry said.
The Benefit Bank is a group that serves as a sort of middleman; it connects people with resources when they don't know what to do.
"If you need to get connected to health insurance, if your job doesn't provide that for you and you need to get connected to health insurance then calling the benefit bank is the way to go," Henry said.
Partisan fights over the Affordable Care Act partially shut down the government a few weeks ago. Political expert Gibbs Knotts said the latest negotiating in Congress could change the way the law commonly known as Obamacare works.
"This medical device tax. That's been controversial. That could ultimately affect the cost of health care and how that ends up," Knotts said.
Though Knotts expected Congress would only make minor changes. She said getting the best information depends on people actively accessing resources. She said people can also check healthcare.gov; she had not had any issues with the website.
Blue Cross Blue Shield South Carolina also said it had been busier than average since Oct. 1. However, that activity had not translated in to registrations. Representative Patti Embry-Tautenhan released this statement to ABCNews4:
"Our experience is aligning with our expectations. We are having some individual product purchases, but there is more information gathering than actual purchasing of insurance products. We believe that is a good thingwe want people to get the information they need to make good decisions. We are seeing traffic on our websites, in our retail venues and inquiries about our products. We are also directing people to www.hcrfacts.com. Once the federal government site becomes fully functional we anticipate more people will actually purchase insurance."