Haley provides updates on SC hacking case

CHARLESTON, S.C. (WCIV) -- It's been just under three weeks since an international hacker breached the South Carolina Department of Revenue's records and now the governor is updating the public on the case so far.

Governor Nikki Haley and state officials held a press conference on Wednesday at 2 p.m. in the first floor lobby of the Statehouse.

State officials say 3.6 million personal income tax returns and up to 657,000 business filings were compromised by the breach. Investigators have also isolated 5,000 credit cards that had been hacked, but all of them were on older, expired cards. There were a total of 16,000 credit cards that could have been exposed, officials said.

Haley said money from the U.S. Department of Homeland Security will be used to buy a new computer monitoring system for the state. The new system, she said, would shut down some state computers the minute it detects any files have been moved.

Haley added that the state needs employees to monitor South Carolina's computer system, also. She called for monitoring of the state's computer systems 24 hours a day, seven days a week.

The new system would only affect state agencies represented in Haley's cabinet, the governor said. She is pushing state lawmakers to make rules more uniform.

"This does not affect all agencies because I do not have that authority," Haley said.

Many details about the security breach are still unclear, Haley said. She said she and other government officials are working to investigate the details. A report on the issue is expected soon, but it is unclear exactly when.

"This was a massive file that was taken," Haley said. "I'm not going to push them to come out with a report that's not complete."

An official from the Division of State Information Technology who was with Haley at the news conference Wednesday afternoon said the move recently of the state Department of Revenue to a new location was one reason for lower level of computer security.

The government is working with credit company, Experian to try and protect families whose information was exposed.

Haley has said Experian would offer a lifetime guarantee. However, the company only guaranteed monitoring services for one year. So after a year, if you need help, you have to contact Experian on your own.

To enroll in the free identity protection, call 1-866-578-5422 or visit and use the code SCDOR123.

You will be eligible to apply for the credit monitoring until January 31, 2013.

The governor's office, in a news release Tuesday, listed benefits included with Experian's ProtectMyID program:

-{}{}{} Credit Report: A free copy of your Experian credit report.-{}{}{} Daily 3 Bureau Credit Monitoring: Alerts you of suspicious activity including new inquiries, newly opened accounts, delinquencies, or medical collections found on your Experian, Equifax and TransUnion credit reports.-{}{}{}{} Identity Theft Resolution: If you have been a victim of identity theft, you will be assigned a dedicated, U.S.-based Experian Identity Theft Resolution Agent who will walk you through the fraud resolution process, from start to finish.-{}{}{}{} ExtendCARE: Full access to the same personalized assistance from a highly-trained Fraud Resolution Agent even after your initial ProtectMyID membership expires.-{}{}{}{} $1 Million Identity Theft Insurance: As a ProtectMyID member, you are immediately covered by a $1 Million insurance policy that can help you cover certain costs including, lost wages, private investigator fees, and unauthorized electronic fund transfers.

While officials deal with the security breach, the Associated Press reports that the governor has canceled a trip to Las Vegas for the annual Republican Governors Association conference. The AP says she was scheduled to speak Tuesday night at a Goldwater Institute dinner in Phoenix, before flying on to Sin City.