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InterContinental Hotels Group call center in North Charleston to close; 630 jobs impacted

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The InterContinental Hotels Group’s Call center located in North Charleston will close by November 2018, impacting 630 jobs, confirmed a company spokesperson.

"We made the difficult decision to wind down operations at our Charleston call center. We recognize that any decision that impacts our employees’ lives is difficult, which is the reason we are committed to treating our people with dignity, fairness and respect through this process," said a company spokesperson. "The center is slated to wind down operations by early November 2018."

The call center is located in the Festival Centre on Ashley Phosphate Road.

The center answers calls from all over North America from people interested reservations at any of the group's hotels.

According to the corporate website, the company has 5,367 hotels worldwide.



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